Terms & Conditions

Terms & Conditions:

Welcome to Flamingo E-Store, operated by Flamingo Trading and Services – F.Z.E, Ajman Free Zone, United Arab Emirates.
By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions.

1. Definitions

“Company” / “We” / “Us” refers to Flamingo Trading and Services – F.Z.E
“Website” / “Store” refers to Flamingo E-Store
“User” / “Customer” refers to any person using or purchasing from the website
“Products” refers to items offered for sale on the website

2. Eligibility

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a legal guardian.

3. Products & Availability

All products displayed are subject to availability.
We reserve the right to limit quantities, discontinue products, or modify specifications without prior notice.
Product images are for illustration purposes only; actual products may vary slightly.

4. Pricing & Payments

All prices are listed in AED (United Arab Emirates Dirham) unless stated otherwise.
Prices are exclusive of delivery charges, customs duties, or applicable taxes unless specified.
We reserve the right to change prices at any time without prior notice.
Payment must be completed using the approved payment methods available on the website.

5. Order Acceptance

An order confirmation does not constitute final acceptance.
We reserve the right to accept, reject, or cancel any order due to stock issues, pricing errors, or suspected fraud.
If payment has already been processed, a refund will be issued according to our Refund Policy.

6. Shipping & Delivery

Delivery timelines provided are estimates only and may vary due to logistics or external factors.
The Company is not responsible for delays caused by customs, courier services, or force majeure events.
Risk of loss passes to the customer upon successful delivery.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms an integral part of these Terms & Conditions.
Certain products may be non-returnable due to hygiene, customization, or regulatory reasons.

8. User Obligations

You agree not to:

Use the website for unlawful purposes
Provide false or misleading information
Attempt to interfere with website security or functionality
Violate intellectual property rights of the Company or third parties

9. Intellectual Property

All content on this website, including text, logos, images, designs, and software, is the property of Flamingo Trading and Services – F.Z.E and is protected under applicable intellectual property laws.
Unauthorized use is strictly prohibited.

10. Limitation of Liability

To the fullest extent permitted by UAE law:

The Company shall not be liable for indirect, incidental, or consequential damages.
Our total liability shall not exceed the value of the purchased product.

11. Third-Party Links

The website may contain links to third-party websites. We are not responsible for the content, policies, or practices of such external sites.

12. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.
Any disputes shall be subject to the exclusive jurisdiction of UAE courts.

14. Amendments

We reserve the right to modify these Terms & Conditions at any time. Updates will be effective immediately upon posting on the website.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Flamingo Trading and Services – F.Z.E
Ajman Free Zone, UAE
📧 info@flamingafz.com
📞 +97466229910